General Queries
Q. How will I know if my order has been placed successfully?
A. Once your order is placed, you’ll receive an order confirmation via email and SMS/WhatsApp on your registered contact details. You’ll also be notified when your order is packed and dispatched with tracking details.
Q. Is Cash on Delivery (COD) available on Antrang Store?
A. Yes, Cash on Delivery (COD) is available on most orders.
Please note: COD may not be available on customized products or certain pin codes as per our policy.
Q. How will I know when my order is shipped?
A. As soon as your order is dispatched, we’ll share your tracking link via SMS, WhatsApp, and email, so you can track your delivery in real time.
Q. How long does delivery take?
A.
- Most orders are delivered within 2–5 business days in metro and Tier I cities.
- For Tier II/III cities and remote locations, delivery may take 5–10 business days, depending on courier serviceability.
If you need quick assistance, reach out to us:
📲 WhatsApp: +91 7627069691
📸 Instagram: @antrangstore
Q. What should I do if my order is delayed?
A. If your order hasn’t arrived within the expected timeline (7–10 business days), don’t worry, just contact our support team, and we’ll resolve it at priority.
📲 WhatsApp: +91 7627069691
📸 Instagram: @antrangstore
Returns & Exchanges
Q. What if the product doesn’t fit or has a defect/print issue?
A. We offer exchanges for size issues, wrong products, or manufacturing/printing defects, subject to our Exchange Policy.
To process your request smoothly:
-
Please share clear photos or a short video of the issue within 24–48 hours of delivery.
-
The product must be unused, unwashed, and in original condition with tags intact.
We also provide a detailed size chart on every product page. We highly recommend checking it before placing your order to avoid size-related issues.
For support, contact us at:
📧 help.antrangstore@gmail.com
📲 WhatsApp: +91-7627069691